Welcome to Zoya Lorraine (“we,” “us,” or “our”)! Your privacy and trust are very important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, shipping and billing address, phone number, and payment details when you make a purchase, create an account, or sign up for our newsletter.
• Device and Usage Information: Details about the device you use to access our website, including IP address, browser type, and how you interact with our website.
• Cookies and Similar Technologies: We use cookies and similar tools to enhance your browsing experience and for analytics purposes.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders, including sending order confirmations and updates.
• Communicate with you about your account, orders, or customer service inquiries.
• Send promotional materials, newsletters, and special offers, if you consent.
• Improve our website, services, and overall customer experience.
• Protect against fraud and unauthorized transactions.

3. How We Share Your Information

Zoya Lorraine does not sell, rent, or trade your personal information. We may share your information in the following cases:

• Service Providers: With trusted third-party providers who help us run our website, process payments, and perform analytics.
• Legal Requirements: To comply with legal obligations, such as responding to court orders or regulatory inquiries.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission or storage is completely secure.

5. Your Rights and Choices

You may have the following rights concerning your personal information:

• Access and Update: Request access to, correct, or update your personal information.
• Opt-Out: Unsubscribe from our promotional emails or modify your communication preferences at any time.
• Delete: Request deletion of your personal information, subject to applicable law.

To exercise these rights, please contact us at contact@zoyalorraine.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. We encourage you to review this policy from time to time.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@zoyalorraine.com
Phone: +1 (555) 658-7898